Virtual Office Hours: Re-design zoom for OH

Overview

A feature that...

TIMELINE: Summer 2020, Winter 2021 • ROLE: Product Designer ****• TEAM: Independent

Context.

• just finished zoom u
• wanted to improve virtual university experience
• 3 things zoom does well

Hypothesis

• PPl. 1

  As a virtual college student, I want to attend lectures, office hours and events, and make sure I don't miss events but I can't do that well because....

  1. My zoom links come from many different sources (e.g. canvas, slack, facebook, calendar)
  2. It's tedious to remember all the event invitation sources.

Research

• interview multiple ppl from different universities!

• Ranked 3 people problems

  

couldn't pick so I had people decide

the most pressing problem was my 1 star → easiest! yay!

Final Solution

• zoom link doc (add meettings)

Minds - Quadrant